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Retail Software in India: POS, GST Billing & Inventory

Made in India for Indian retail · 355+ cities

Retail Billing Software for Indian Shops, with GST Bills on WhatsApp

Bill on SimplePOS in seconds, take UPI or card on the same screen, and the GST invoice reaches your customer's WhatsApp. Invoay AI then tells you what to reorder and which customers to win back.

4.8 Google rating4.9 Trustpilot7,000+ businessesAI-powered

Talk to a real person: +91 79827 03982

SF
Sharma Fashion
Business account
Today
PDF
Invoice-SF-2481.pdf
GST invoice
Hi Priya, thanks for shopping with us!
Amount: ₹2,966 · Paid by UPI
Points earned: 29 · Balance: 3496:42 pmView invoiceRate your visit
₹2,966 received on UPIMatched to bill · stock updated

Quick answer

Invoay is cloud retail POS and CRM software for Indian shops and chains. You bill on the SimplePOS app with GST, barcode, UPI and card; invoices go to customers on WhatsApp; stock, loyalty, wallet, staff and multi-store reports update in real time. Invoay AI answers your questions about sales and stock, and an AI agent on WhatsApp replies to customers 24×7. It connects with Tally, SAP, Shopify, Razorpay, Worldline and common POS hardware, and our team sets it up for you.

7,000+businesses use Invoay
355+cities in India
4.8rating on Google
42retail formats

Trusted by retailers and chains across India

V-Bazaar logo Invoay retail customer logo Invoay retail customer logo Invoay retail customer logo Invoay retail customer logo Invoay retail customer logo Invoay retail customer logo Invoay retail customer logo Invoay retail customer logo Invoay retail customer logo

Find your industry

42 retail formats, one software

Every format gets the billing screen, item fields and reports it actually needs. Type your business below to find it.

42 formats

Grocery & daily needs

8 formats
  • Kirana storeLoose items by weight, customer credit
  • SupermarketMultiple counters, batches & expiry
  • HypermarketHigh-volume billing, many counters
  • Convenience storeFast checkout, top sellers
  • Department storeCategory-wise stock & reports
  • Fruits & vegetablesSold by weight, daily prices
  • Groceries & vegetablesPackaged and fresh in one bill
  • Rice tradersBulk sales, wholesale rates

Fashion & lifestyle

13 formats
  • Apparel & clothingSize–colour variants
  • Readymade garmentsBarcode labels, exchanges
  • TextileSold by metre, rolls
  • Sarees & ethnic wearDesigns, festival offers
  • BoutiquesOrders, alterations, VIP clients
  • FootwearSize matrix, easy exchange
  • Fashion jewelleryDesigns & variants
  • WatchesSerial numbers, warranty
  • Luggage & bagsBrands, models, warranty
  • Beauty & cosmeticsBatches, expiry, loyalty
  • OpticalsPrescriptions, lens orders
  • Fancy storeThousands of small items
  • Kids & babyAge-wise sizes, gifting

Electronics & tech

7 formats
  • ElectronicsSerial numbers, warranty
  • Mobile phones & accessoriesIMEI tracking on every bill
  • Computer hardwareSerials, parts, service
  • Home appliancesDelivery, installation, warranty
  • Camera & accessoriesBodies, lenses, serials
  • Video games & accessoriesNew and pre-owned stock
  • ElectricalUnits, bulk and contractor rates

Home, hardware & auto

7 formats
  • HardwareUnits, bulk rates, credit
  • Home decor & furnitureOrders, advance, delivery
  • Glass & crockerySets, breakage, gifting
  • UtensilsSold by piece or weight
  • Auto partsPart numbers, fitment
  • TyresSizes, brands, fitting
  • Fertilizer & agro productsBatches, seasons, credit

Books, gifts & hobbies

7 formats
  • BooksLarge catalogues, ISBN
  • StationerySchool-season rush
  • ToysAge groups, gifting
  • Gifts & greeting cardsCombos, festival offers
  • Sports & fitnessSizes, brands, equipment
  • Pet storeRepeat buyers, reminders
  • FloristsOrders, same-day delivery
No exact match for “”

Invoay works for almost every retail store. Tell us about yours and we'll show you how it fits.

Book a Free Demo

Don't see your business? Invoay fits most retail stores, from a single counter to a chain of hundreds.

Talk to us

A day with Invoay

You run the shop. We handle the numbers.

You didn't open a shop to sit with registers and spreadsheets. You opened it for your customers, your family and your own name on the board. Here's how a normal day feels when Invoay takes care of the rest.

9:00 AM

Shutter up, phone in hand

Invoay Pocket already shows yesterday's sales, cash and what's running low. Before the first customer, you know exactly where you stand.

11:30 AM

The rush, without the stress

Five customers at the counter. Scan, UPI, bill on WhatsApp — each one done in seconds. Nobody waits, nobody gets the wrong change.

2:00 PM

"The same shampoo as last time?"

A regular walks in. Type her number and you see what she bought last time, her points and her birthday next week. She feels remembered.

5:00 PM

Stock alert, not a stock-out

Invoay flags your best-seller is down to 6 pieces. The purchase order to your supplier is ready in one tap.

9:30 PM

Home on time, for once

Day-end closes itself — cash, UPI and card already matched. You check the total on your phone at dinner, not at the counter at midnight.

SimplePOS billing app

Watch a bill being made in under 30 seconds

SimplePOS runs on Android POS machines, Windows billing PCs and iPad. Here's a real apparel bill, live — scan, pick the customer, the offer applies itself, take UPI, and the bill goes on WhatsApp.

Live billing demo
Bill sent to Priya on WhatsApp
Invoice SF-2481 · ₹2,966 · +29 points
1

Scan or search

Barcode scanner, camera scan or quick search. Size and colour variants for apparel, IMEI for mobiles, weight for loose items.

2

Customer pops up

Type a mobile number and see membership, points, wallet balance and past purchases right on the bill.

3

Offers apply themselves

Festival discounts, buy-X-get-Y, member pricing and coupons apply automatically. No manual maths at the counter.

4

GST calculated right

HSN-wise CGST, SGST or IGST on every item, ready for your GST reports.

5

Pay any way, bill goes on WhatsApp

UPI, card, cash, wallet or split. One tap saves the bill, updates stock and sends the invoice.

Download SimplePOS on the App Store Get SimplePOS on Google Play Get SimplePOS from Microsoft Store

WhatsApp invoices with Wabixo

The bill reaches your customer's WhatsApp in seconds

No paper roll, no lost bills, no typing email addresses at the counter. Every bill goes from your business number on the official WhatsApp Business API — and becomes your next sale.

1

Bill saved on SimplePOS

The cashier taps "Save & send". Nothing else to do.

2

Invoice PDF on WhatsApp

Customer gets the GST invoice, points earned and balance, from your shop's name.

3

Feedback and repeat visits

One-tap rating after the visit, then birthday, festival and win-back offers to the right customers.

SF
Sharma Fashion
Business account
Today
PDF
Invoice-SF-2481.pdf
1 page · GST invoice
Hi Priya, thank you for shopping at Sharma Fashion, Lucknow.

Bill no: SF-2481
Amount: ₹2,966 (paid by UPI)
Points earned: 29 · Balance: 349

Exchange within 7 days with this bill.6:42 pmView invoiceRate your visit
5 days later
Diwali special for Gold members
Extra 15% off on your next visit, valid till 5 Nov. You also have ₹500 in your wallet.11:05 amGet directions
Coming this Sunday!11:12 am
Invoay AI

Ask your store anything, get answers in seconds

Invoay AI reads your own bills, stock and customers and answers in plain language — like a sharp store manager who never sleeps. On WhatsApp, it answers your customers even after closing time.

Ask Invoay AI
In the Invoay Pocket app · for owners
AI
What sold the most today?
Slim Fit Jeans — 18 pieces, ₹26,982. That's 40% more than a normal Monday. Size 32 is almost out (4 left). Reorder 20?
Which customers haven't come back in a while?
46 customers who shopped during Diwali haven't returned in 30 days. Shall I send them a 10% win-back offer on WhatsApp?
AI agent on WhatsApp
With Wabixo · for your customers, 24×7
10:48 PM
Hi, do you have the blue kurti in size M?
Yes! Cotton Kurti (Blue, M) is in stock — ₹1,199. As a Gold member you get 10% off. We open at 10 AM tomorrow. Shall I keep one aside for you?
Yes please, I'll come in the evening
Done! The kurti is on hold in your name until 8 PM tomorrow.

Daily AI summary

Every morning: what sold, what's slow and one thing to do today.

Smart reorder

Suggests how much to buy based on your sales, season and festivals.

Win back customers

Finds who stopped coming and writes the WhatsApp offer for you.

AI WhatsApp agent

Answers stock, price and timing questions in English or Hindi, day and night.

AI works only on your store's own data. Your data is never shared or sold.

Integrated payments

Collect every rupee on the same screen

The bill amount goes straight to the UPI QR or card machine — no retyping, no wrong amounts, and every payment is matched to its bill for an easy day-end.

UPI QR

Dynamic QR with the exact amount; payment confirms on the bill.

Card machines

Amount pushed to integrated terminals from Worldline, Razorpay and partners.

Wallet & prepaid

Customers top up once and pay from their store wallet on every visit.

Customer credit

Track dues per customer and send polite payment reminders on WhatsApp.

Split payment

Part UPI, part cash, part wallet — on one bill, correctly recorded.

Payment links

Send a link on WhatsApp for phone orders and home delivery.

Day-end settlementAll matched
UPI · 142 bills₹42,150
Card · 38 bills₹21,300
Cash · 61 bills₹18,400
Wallet redeemed₹3,250
Credit given₹1,800
Total sales₹86,900

Payment partners

WorldlineRazorpayUPI

Sample figures for illustration.

Every feature, explained

One platform that runs your whole shop

14 modules that work together — pick one to see what it does for your shop.

SimplePOS

Fast billing that never holds up the queue

Barcode and touch billing built for busy Indian counters, on Android, Windows and iPad.

Barcode, camera scan and quick item search

Size, colour, batch, IMEI and weight-based items

Hold, recall, return and exchange in a few taps

Thermal, A4 or WhatsApp bills with your logo

Multiple counters syncing in real time

Invoay retail POS billing

Built for how India shops

Made for Indian counters, not adapted for them

The small things that matter at an Indian store — customer credit, MRP, loose items, festival rush, a customer's mobile number as their ID — are built in from day one.

Digital credit book

Customer credit with reminders

Credit per customer with due dates, partial payments and polite WhatsApp reminders. No more paper diary.

Mobile number = customer ID

No cards, no apps to download

Customers just share their number. Points, wallet and history come up instantly.

Sold by weight

Loose items & weighing scales

Sell flour, pulses, sweets or dry fruits by weight with scale integration and price-per-kg labels.

MRP & schemes

MRP, schemes & combos

MRP vs selling price on the bill, buy-2-get-1, combos and "you saved ₹X" for the customer.

Retail + wholesale

Different rates for B2B buyers

Retail, wholesale and dealer price lists, with the buyer's GSTIN on B2B invoices.

Unbranded stock

Print your own barcodes

Garments, loose stock and local brands get barcode labels, so billing stays fast.

PC crashed? Data safe

Cloud backup, always

Bills and stock live in the cloud. A crashed PC or a lost phone doesn't mean lost data.

English and Hindi

Support in your language

Training and support on call and WhatsApp in English and Hindi, 10 AM – 7 PM.

Festival-ready

Sell more every festival season

India's biggest sales days come with the biggest rush. Invoay helps you plan offers, bill faster at peak hours and bring customers back after the season.

Sep – Oct

Navratri & Durga Puja

Ethnic-wear offers to past buyers, extra counters on SimplePOS.

Oct – Nov

Diwali & Dhanteras

Gift cards, combos, corporate bulk orders and WhatsApp offers to Gold members.

Nov – Feb

Wedding season

Bulk family bills, advance money in the wallet and order tracking.

All year

Eid, Onam, Pongal & Christmas

Region-wise offers sent only to customers of the right stores.

After the festivalSee who bought this season and hasn't come back.

Win-back offer on WhatsApp

Festival sales vs last year

Clear leftover stock with offers

Integrations

Connects with the tools you already use

Keep your accountant on Tally, your online store on Shopify, your ERP on SAP — Invoay syncs sales, stock and customers with all of them.

Accounting & ERP

Sales and GST data flow to your books.

TallyZohoSAPOracle NetSuiteMicrosoft Dynamics 365Gray Matter
E-commerce

One stock for shop and online orders.

ShopifyWooCommerceEasyComInvoay Online Store
Payments

UPI and card, matched to every bill.

WorldlineRazorpayUPI
Marketing & loyalty

Reach customers where they are.

Wabixo WhatsApp APIEasyRewardzReserve with Google
GST & compliance

Compliance partners for GST data.

GSPADSRPathfinder
POS hardware

Runs on leading POS devices, printers and scales.

SunmiPAXPosiflexNewlandVerifoneIngenicoEpsonEssae

See all integrations →

Any device, anywhere

One software on every screen in your shop

Bill on a handheld in the aisle, a POS at the counter or a laptop in the back office — everything stays in sync. Use the hardware you already have; Invoay works with common scanners, thermal printers, weighing scales and card machines.

5–5.5″ handheldAisle billing, home delivery
8″ POSSmall counters, kiosks
10.1–13″ counter POSMain billing counter
14″+ laptop / desktopBackOffice & reports
AndroidWindowsiPad / iOSWeb browser
Invoay SimplePOS on handheld POS, counter POS, tablet, laptop and smartphone

The Invoay apps

Every app has one clear job

SimplePOS

Billing at the counter. Android, Windows, iOS.

For cashiers

BackOffice

Stock, purchases, reports and settings at erp.invoay.com.

For managers

Invoay Pocket

Live sales, stock and staff on your phone.

For owners

Wabixo

WhatsApp invoices, campaigns and AI agent.

For marketing

Real savings

Where your store saves money with Invoay

No server to buy, no separate CRM, no extra WhatsApp tool.

Use the device you have

Runs on your existing Android phone, tablet or Windows PC. No server, no costly setup.

Less paper, fewer rolls

Customers who get a WhatsApp bill don't need a printed one.

No dead stock

See slow movers early and put them on offer before they eat your margin.

One tool, not five

Billing, stock, CRM, loyalty and WhatsApp marketing in one subscription.

Less theft, fewer mistakes

Staff roles, bill-edit logs and cash handover reports keep every rupee accounted for.

See plans for your store

Simple yearly plans with GST shown upfront.

View pricing

Real people behind the software

When you call us, a person picks up

A real team that knows retail sets you up, trains your staff in English or Hindi, and stays with you after the first bill.

Setup done for you — items, GST rates, bill format and printer, configured by our team.

Staff training — your cashiers learn billing in one session, in the language they're comfortable with.

Account manager for chains — one person who knows your business by name.

Support on call & WhatsApp — +91 82877 61922, 10 AM – 7 PM.

Customer story · Kitchen World

"Kitchen World found Invoay to be the perfect fit, offering a complete Retail Management Solution."

Madhur · Kitchen World · Google review

85%better data accuracy
10%inventory savings
5×more loyalty members
80%time saved

Reviews you can trust

Rated 4.8 on Google by retailers

4.8 Google
4.9 Trustpilot
"Invoay enabled a smooth upgrade to an integrated retail system, delivering accurate and reliable data." Barcode and weighing-scale integration now connect the whole store.
Umesh · Uday Urban Kirana store · ★★★★★
"Kitchen World found Invoay to be the perfect fit." Reporting and promotions suit a wide product range, and staff were confident after basic training.
Madhur · Kitchen World · ★★★★★
"Invoay provides a centralized retail management platform that brings billing, inventory, customer management" and reporting together. The POS is easy for staff.
Retail business owner · ★★★★★

FAQs

Retail software in India: questions shop owners ask

Is Invoay GST-compliant billing software?

Yes. Every bill carries GSTIN, HSN codes and CGST/SGST or IGST, and you get month-end GST reports your CA can use for filing.

How does the bill go to the customer on WhatsApp?

When the cashier saves the bill on SimplePOS, the GST invoice is sent from your business number on the official WhatsApp Business API through Wabixo, with points earned and balance.

What can Invoay AI do for my shop?

Invoay AI gives you a daily summary, suggests what to reorder, finds customers who stopped visiting and drafts WhatsApp offers. With Wabixo, an AI agent answers customer questions on WhatsApp 24×7. It works only on your shop's own data.

Which payment methods and machines does Invoay support?

UPI QR, cards on integrated terminals from partners such as Worldline and Razorpay, cash, shop wallet, credit and split payments on one bill.

Do I still need Tally?

No. Invoay covers billing, stock and accounts reports on its own. If your CA works in Tally, Invoay integrates with it.

Can I keep udhaar (credit) accounts for customers?

Yes. Track credit per customer with due dates and partial payments, and send payment reminders on WhatsApp.

Does it work for loose items sold by weight?

Yes. Sell items by weight with weighing-scale integration and print price-per-kg barcode labels.

Can I manage more than one store, a warehouse or a franchise?

Yes. Run all branches from one dashboard with central pricing, stock transfers, warehouse management and branch-wise reports.

Which devices does it run on?

SimplePOS runs on Android POS, Windows and iPad/iOS. Owners use the Invoay Pocket app; managers use BackOffice on the web.

How do I get support?

Call or WhatsApp +91 82877 61922, 10 AM – 7 PM IST, or raise a ticket on our helpdesk.

See SimplePOS billing with your own products

A live demo with your shop type — billing, WhatsApp invoice, payments, AI and reports, end to end.

Free demo

Start your journey today!

Simply provide us with some basic information, and we’ll reach out to arrange your personalized salon software demo. Whether you prefer an online demonstration with remote access or, where available, an in-person visit to your salon, we’ll accommodate your convenience.

  • Online demo with remote access, or a salon visit where available
  • See billing with your own service menu and bill format
  • No obligation, every question answered

For quotes, orders, or further inquiries about our services, please feel free to use the ‘Ask for Quote’ form. You can also give us a call at +91 – 7982703982. We look forward to assisting you!

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