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Retail Software in India for
POS Billing, Inventory & CRM
Invoay is retail software built for Indian retailers. It brings GST billing, barcode POS, inventory, customer loyalty, marketing, staff management and reports together in one platform, for a single store or a chain.
Proudly Serving Industry Leaders
Powering 7000+ Businesses
Retail Businesses Supported By Invoay
Apparel & Footwear
Hypermarket & Departmental
Lifestyle & fashion
Electronics & Computer
Supermarket & Groceries
Specialized Retail
Retail Software Features
Retail POS Billing Software
- Touch Screen
- GST Invoice
- Instantly calculates every sales transaction
- Online-Offline billing
- Adjusts inventory with each sale
- Automatically balances your cash drawer
- Supports bundled products and add-on items
- Tracks sales by cashier and counter
- Handles paid-outs, refunds, Discounts.
- Handles mixed baskets: products, bundles and combo offers
Retail Inventory Management Software
- Track all product sales and usage.
- Get low-stock reorder alerts.
- Create barcodes and price tags instantly.
- Analyze sales for maximum profit.
- Perform quick physical stock counts.
- Spot trends in staff usage and customer buying.
- Organize products by supplier or brand.
Retail Marketing Software
- Birthday & special event reminders for customers.
- Automated SMS and email marketing campaigns.
- Generate customer lists by category or segment.
- Built-in bulk email & SMS for promotions and offers.
- Target inactive customers to win them back.
- Offer cashback rewards to boost repeat purchases.
- Enable friend referral programs for new customer acquisition.
Retail Employee Management Software
- Calculates sales commissions and incentives by slab
- Employee roster
- Employee attendance
- Employee salaries
- Incentive calculations
- Staff roles and permissions
- Generates payroll reports and salary slips
Retail CRM & Customer Management Software
- Stores client contact information
- Records purchase history, returns and loyalty activity
- Tracks client notes
- Automatically tracks account charges
- Track customers’ first and last visits.
- View real-time total sales.
- Retail Online Ordering & Click-and-Collect Software
- Track marketing campaigns and membership information.
- Robust reporting across all customer activity.
- Identify by phone number, etc.
Retail Wallet & Prepaid Card Management
- Digital wallet for quick checkout
- Prepaid card issuance & management
- Instant wallet/card top-up
- Real-time balance tracking
- Transaction history view
- Convert loyalty points to wallet balance
- Refunds to wallet or card
- Usable across multiple store locations
- Add promotional credits or bonuses
Retail Membership Management Software
- Store complete member profiles with contact details and purchase history.
- Track customer preferences, likes, and dislikes to offer personalized deals.
- Monitor customer-wise profitability to identify high-value members.
- Run targeted loyalty and promotional campaigns directly from the POS.
- Define, track, and redeem reward points instantly at checkout.
- Segment members by buying behavior for precision marketing.
Retail Loyalty Program Software
- Loyalty Point earning and redemption definition as per customer demand.
- Real-Time loyalty point across all POS.
- Card-less loyalty program – Mobile Number as Customer ID.
- Discount card & Gift Voucher administration real-time across all POS and restricted category wise & sale volume.
- SMS & Mail integration allows to schedule event base and transaction base activity to send SMS and mail to customers.
- Simple customer tagging
- Ability to use cards as well as mobiles
- Receive advances, deposits and make refunds
- Create different membership schemes
- Product, Category-based earnings multiples
- Allow or block redemption of points on promotional items
- Real-time redemption
- One-time password for redemption
- Dynamic vouchers and coupons only for targeted customers at the point of sale
- Search, add, tag customer in a bill
- Mass upload of customer data
- Customer purchase history view
- Customer migration to another level/tier
- Category based targeted promotions
- Mobile Applications
Retail Online Ordering & Booking Software
- Accept prepayment on online and pre-orders to reduce cancellations
- Show only in-stock items online
- Let customers pick a store and a pickup or delivery slot
- Take pre-orders for out-of-stock items
- Accept UPI, cards and wallets at checkout
- Google Analytics compatible for tracking online orders.
GST Billing & Accounting Software for Retail
Invoay generates GST-compliant invoices with HSN/SAC mapping, supports e-invoicing and e-way bill, and gives you return-ready data for GSTR-1 and GSTR-3B. Keep only what the product actually does. Reword to “GST return-ready reports” if filing is not done in-app.
- GST Invoicing
- HSN/ SAC Code Mapping
- Auto Reconciliation from GSTN
- GST Computation
- GST Challan Generation
- GST Payment
- GST Filing
- Free e-learning
Retail Warehouse Management Software
- Special/Auto indent
- Store specific stock levels
- Put-away/Flow through classifications
Multi-Store & Retail Chain Management Software
- Multi-user multi-location operations
- Common/independent customer
- Integrated ERP from POS to FA
- Store- and region-specific pricing
- End-to-end tracking and traceability
- Warehouse and distribution management
- Auto backup (Incremental / full backup)
- Cashier shift open and close, with blind cash closing
- Task level User security configuration
- Blind session close
- Separate returns counter
- Design reports at Head office and view at POS
Retail Website & Customer App
- Build high-performing retail websites with smooth navigation and modern design
- Develop customer-friendly shopping apps with loyalty and rewards integration
- Combine industry insights with cutting-edge technology for maximum results
- Enable seamless online-to-offline shopping experiences Help retailers grow and retain customers, one store at a time
Retail Business Management & Accounting
- Multi-user security with password-protected logins and role-based access
- Restrict access to sensitive business information
- Automatic data backup to prevent loss
- Franchisee operations management module
- Simple, fast, and user-friendly interface
- Easy-to-follow user manuals for quick onboarding
- Detailed reports on sales, inventory, service usage, taxes, and appointments
- Customizable user permissions for added security
- Accounts receivable and payable tracking
- Integrated financial accounting module
- Internal messaging system for staff communication
- Task management tools for operational efficiency
- Tally Prime Integration for businesses already using Tally for accounting, payroll, and statutory reporting
- Full POS accounting without needing Tally (sales, inventory, customer database, invoicing, purchase orders)
COMPARE YOUR OPTIONS
Retail POS Software Comparison
See how Invoay compares with traditional ERP systems and manual billing across the features that matter most to modern retail businesses.
| Feature | Invoay Retail POS | Traditional ERP | Manual Billing |
|---|---|---|---|
| POS Billing | Built-in | Available | Manual |
| GST Billing & Invoicing | Built-in | Available | Manual |
| Barcode Billing | Built-in | Available / varies | Not available |
| Real-Time Inventory | Yes | Available / varies | Not available |
| Low-Stock Alerts | Yes | Available / varies | Not available |
| Purchase Management | Built-in | Available | Manual |
| Sales Reports | Real-time | Available | Manual |
| Customer CRM | Built-in | Module / Configuration | Not available |
| Customer Purchase History | Yes | Available / varies | Not available |
| Loyalty Programs | Built-in | Often requires module | Not available |
| Membership Management | Built-in | Often requires module | Not available |
| Wallet & Prepaid Cards | Built-in | Module / Integration | Not available |
| SMS & Email Marketing | Built-in | Integration may be required | Not available |
| Customer Segmentation | Yes | Available / varies | Not available |
| Employee Management | Built-in | Available | Manual |
| Multi-Store Management | Yes | Yes | Not available |
| Warehouse Management | Yes | Yes | Manual |
| Centralized Customer Data | Yes | Yes | Not available |
| Retail-Focused Workflows | Yes | General-purpose | Not available |
| Role-Based Access | Yes | Yes | Limited |
| Automated Reports | Yes | Yes | Not available |
| Tally Integration | Yes | Available / varies | Not available |
| Customer App | Yes | Depends on ERP | Not available |
| Retail Website / eCommerce | Yes | Depends on ERP | Not available |
Partners and Integrations
Smart Integrations for Smarter Workflows
5.5”
Chargeable device with a long-lasting battery,
sim connectivity, and spot billing support.
8.0”
Suitable for Shop in Shop, spot billing, and
comfortable single-handed use.
10.1”
Plug and Play, customer-facing screen,
landscape mode, SIM connectivity.
13.0”
Lifetime service warranty, multiple payment
modes, built-in customer touchscreen.
14.0+”
Supports multiple external devices, including a
3” auto receipt cutter printer, ideal for hospitality.
5.0”
Supports UPI/Credit Card payments, easy-to-use
interface, and ultra-portability.
Smartphone
Versatile and portable with multiple payment
modes, to save costs of a dedicated device.
MANAGE
EVERYTHING
USING ANY DEVICE | ANY OS
Retail Software Reviews You Can TRUST
Trusted by retail businesses for billing, inventory, customer management, and business operations
Invoay enabled a smooth upgrade to an integrated retail system, delivering accurate and reliable data. The first Uday Urban Kirana store now operates on a connected solution with barcode and weighing scale integration, linking all store operations. Cashiers can access stock status, customer history, and preferences instantly, while automatic backoffice sync ensures data availability across the system. The ‘Total Save’ feature enhances customer experience, while simplified reporting has reduced errors, improved insights, and supported faster decision-making.
U
Umesh
★★★★★
Kitchen World found Invoay to be the perfect fit, offering a complete Retail Management Solution with tailored reporting and a powerful promotion engine. Its intuitive interface and basic training quickly built employee confidence, while automation reduced manual work and ensured accurate reporting. Using Invoay’s promotions tool, we launched a loyalty program aligned with our diverse product range. Results included 85% data accuracy improvement, 10% savings from better inventory movement, a 5X rise in loyalty members, and 80% time savings through fully automated processes.
M
Madhur
★★★★★
Invoay provides a centralized retail management platform that brings billing, inventory, customer management, and reporting together in one system. The intuitive POS makes daily transactions easier for staff, while real-time inventory updates help us maintain better control over stock and sales. The combination of retail POS, inventory management, customer insights, and reporting has helped simplify our day-to-day retail operations.
R
Retail Business Owner
★★★★★
FAQs
Do I need Tally Prime if I use Invoay Retail Software?
No. Invoay includes built-in accounting, inventory control, invoicing, purchase orders, and financial reporting features. Tally integration is optional for users who already use it for statutory, payroll, or audit requirements.
Can Invoay handle multi-store or franchise retail operations?
Yes. Invoay supports multi-location operations with centralized customer and inventory management. It includes features like commission/MG calculation, head office reporting, and POS-to-ERP integration for efficient franchisee management.
Is it real-time across all POS terminals?
Yes. All data—whether loyalty points, inventory updates or sales—syncs in real-time across all POS terminals and locations. This ensures accurate reporting and seamless customer experience.
Does Invoay offer inventory and back-office management?
Absolutely. It includes comprehensive inventory control with auto-reorder alerts, batch and expiry tracking for grocery, warehouse management, and robust reporting for operations, sales, and finance.
Does Invoay work well for grocery and supermarkets?
Definitely. Invoay is explicitly designed for the Indian grocery and supermarket sector, offering fast barcode billing, expiry and batch tracking, automated inventory alerts, and GST-compliant sales.
How does Invoay support customer loyalty and engagement?
Invoay offers complete loyalty, wallet, membership, and marketing solutions. Features include loyalty points earning/redemption, wallet top-ups, dynamic coupons, SMS/email marketing, segment-based offers, and campaign tracking.
How can we do marketing using Invoay?
Invoay includes built-in marketing tools such as SMS, email, and WhatsApp campaign management. You can run automated or manual promotions, send event-based and transaction-based messages, distribute dynamic coupons, and target specific customer segments based on purchase history or loyalty tier.
Can I access Invoay Retail Software from multiple devices?
Absolutely! Invoay Retail Software is cloud-based, allowing you to access it securely from any device with an internet connection, such as computers, tablets, or smartphones.
What kind of support is available for Invoay Retail Software?
Invoay offers comprehensive customer support, including phone, WhatsApp, and email assistance, ensuring that your queries and concerns are promptly addressed.
GET STARTED TODAY
Simply fill in a few details, and our team will get in touch to schedule your free demo. You can choose to have the demo online via remote access or request an in-store visit — all at a time that works best for you.
To get a quote, place an order, or to find out more about our services, leave a message using the Ask for Quote form below or write to us at [email protected] or Call us +91 – 7982703982.