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★ Customer reviews

Loved by 7,000+ businesses across 355 cities

Salons, spas, retail stores, supermarkets and clinics trust Invoay to run billing, inventory, CRM and WhatsApp marketing every day. Here is what they say.

7,000+businesses use Invoay
355cities served
970+Google reviews
4.8★average Google rating
Customer stories

Real businesses, real results

From salon franchises to kirana stores and retail chains, owners share how Invoay changed their day-to-day.

Salon franchise
“
The software is very user-friendly and covers all of our salon needs. With or without internet, Invoay performs consistently.
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We have been using Invoay all-in-one software for our franchisee salon of Jawed Habib’s for quite a long time.

The software is very user-friendly as it covers all of our salon needs. We can easily communicate with our customers through automated communication that can be triggered as per our needs.

Not only the customers, we are also able to keep track of staff performance through Invoay. It’s easy to find our regular, high-spend and lost customers. These features are helpful while making campaigns.

The offline to online capability is exceptional and with or without internet connectivity Invoay performs consistently. It also allows configurations like multiple logins, permissions, checking our chain salon business in one place, daily reports by SMS and email, new services and product entries, staff addition and many more features.

Invoay helpdesk support is easy to access over phone, online chat and ticket. We are very grateful to team Invoay.

GJ
Gaurav JhawarFranchise Owner, Jawed Habib
Grocery & kirana
“
Invoay has simplified reporting and store manager functions, significantly reducing errors in our MIS reporting.
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Invoay helped us smoothly upgrade to a retail system that gives accurate, reliable and integrated data as expected.

Our first Uday Urban Kirana store is fully functional on an integrated solution that connects entire store operations. Integration with barcode printing and weighing scales keeps the store connected, and at the Invoay POS the cashier can also check stock and each customer’s previous visits, total spend and preferences.

The entire store database automatically syncs with Invoay BackOffice. The Total Save display on the invoice helps customers see their savings. It has given us easy and explicit insight into sales and stock that helps in accurate, quicker decision-making.

The application has great user adoption and the processes flow well with the integration.

U
UmeshOwner, Uday Urban Kirana
Retail store
“
With Invoay, data accuracy improved by 85% and automation saved us approximately 80% of our time.
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Invoay offered Kitchen World a complete retail management solution that fulfilled all our business requirements, with the flexibility to tailor reports and a comprehensive promotion engine.

Our employees became confident using the system in a very short time thanks to its intuitive nature and basic training. Automating our retail processes significantly reduced manual work and gave us accurate data for reporting and analysis. With the promotions tool we launched a loyalty points program matched to our product portfolio.

With Invoay, data accuracy improved by 85%, savings through inventory movement improved by 10%, loyalty program members rose 5X, and automation of the entire retail process saved approximately 80% of time.

MC
Madhur ChhabraOwner, Kitchen World
Results at Kitchen World

What automation with Invoay delivered

Reported by Madhur Chhabra, Owner, Kitchen World.

85%better data accuracy
10%savings via inventory movement
5Xmore loyalty members
~80%time saved on retail processes
Video testimonials

Hear it from our customers

Business owners talk about running their stores and salons on Invoay.

Invoay customer video testimonial 1
Invoay customer video testimonial 2
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Trusted by brands

Some of the most powerful brands love Invoay

Awards & recognition

Recognised for excellence

Our commitment to great products and great service has been recognised by industry awards and media.

SS Awards 2024
Awards – 2023
Awards – 2022
Awards – 2021
Awards 2020
Awards – 2020
Share your experience

Using Invoay? We’d love your review

Your feedback helps other business owners choose the right software and helps us keep improving.

Review us on Google

4.8★ from 970+ reviews

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Review us on Trustpilot

Rated 4.9★

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FAQ

Invoay reviews: common questions

Quick answers about what customers think of Invoay.

What do customers say about Invoay?

Customers rate Invoay 4.8 out of 5 on Google from 970+ reviews and 4.9 on Trustpilot. Salon, retail and grocery owners highlight its ease of use, offline billing, WhatsApp automation, accurate reports and responsive support.

How many businesses use Invoay?

More than 7,000 businesses across 355 cities use Invoay, including salon franchises, spas, supermarkets, kirana stores, fashion and electronics retailers, and clinics.

Where can I read Invoay reviews?

You can read verified Invoay reviews on Google and Trustpilot. Links to both are on this page.

Is Invoay good for salons and retail stores?

Yes. Invoay offers salon and spa software with appointments, staff commissions and memberships, and retail POS with barcode billing, inventory, loyalty and multi-store reporting, all with Invoay AI and WhatsApp marketing built in.

How do I leave a review for Invoay?

Existing customers can leave a review on Google or Trustpilot using the buttons on this page. We read every review.

Join 7,000+ businesses growing with Invoay

See why salon, spa and retail owners rate Invoay 4.8★. Book a free, personalised demo.

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