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Marketing and Business Blog

This is where you’ll find all the latest blog news from the hair and beauty industry, including top tips, best practice and practical advice to help you build a better business. We’ll also be sharing our company news and details of any events we’ll be attending to keep you up to date with all things INVOAY.

The world of beauty and wellness in India just received a refreshing makeover—not in terms of styles or trends, but in taxation! The GST Council has announced a major reduction in Goods & Services Tax (GST) for salons, gyms, yoga centres, spas, and wellness services. From 22nd September 2025, these services will now attract 5% GST without Input Tax Credit (ITC) instead of the earlier 18% with ITC. This is not just an economic adjustment—it’s a change that directly touches your lifestyle, your monthly budget, and the way salon and wellness businesses operate. Let’s dive deep into what this means for customers, salon owners, and the overall industry. What Exactly Has Changed in GST Rates? Here’s a simplified breakdown of the changes: Services / Products Earlier GST Rate New GST Rate Impact Salon, barber,

🌍 Top 6 Countries Leading in Salon Software Adoption – 2025 Edition Global beauty and wellness businesses are transforming fast, powered by cutting-edge salon software. From AI-powered client engagement to seamless POS integrations, here are the top countries driving global adoption—and how India’s Invoay is emerging as a global force. 1. United States 🇺🇸 The U.S. continues to dominate the global salon software market. Major players include: Vagaro: Used by over 221,000+ salons and wellness centers. Known for marketing tools, loyalty, mobile booking, and client CRM. MindBody/Booker: Enterprise-level platform for salons, spas,

[vc_row][vc_column][vc_column_text css=""] Top 6 Global Salon Software Platforms in 2025 – Featuring Invoay & Zenoti Discover how the salon software market is evolving globally and how India, with Invoay and Zenoti, is emerging as a leader. 1. Vagaro (USA) Vagaro leads in North America, used by over 221,000 businesses. With online booking, POS, CRM, and client retention tools, it’s a strong choice for salons and spas in the U.S. and Canada. 2. Zenoti (India → Global) Zenoti is India’s most successful global salon and wellness SaaS company, trusted by 20,000+ locations in 50+ countries. Used by brands like Toni&Guy and JCB, it delivers powerful enterprise features for premium chains worldwide. 3. Phorest (Ireland/UK) Trusted by 10,000+ salons in Europe, Phorest is known for strong CRM, loyalty tools, and rebooking automation. It supports branded

[vc_row][vc_column][vc_column_text css=""] Running a successful salon today demands more than skilled stylists—it requires powerful technology to streamline operations, delight clients, and fuel growth. Whether you're managing a small boutique salon or a large, multi-location chain, Invoay offers a robust suite of tools tailored for Indian businesses to simplify your daily operations and deliver outstanding customer experiences.   🇮🇳 Built for Indian Salons – With Competitive Pricing Unlike many international software options, Invoay is designed with Indian salon businesses in mind. With pricing plans that suit businesses of all sizes—without compromising on quality—Invoay offers unmatched value. You get advanced salon management features at a price that fits the Indian market.   🔧 Customizable & Scalable to Your Business A key advantage of Invoay is its flexibility. Whether you're a solo stylist or managing

[vc_row][vc_column][vc_column_text css=""]The salon industry is evolving rapidly, and staying ahead in 2025 requires more than just great services. Salon owners must embrace technology, personalize client experiences, and streamline operations to stand out in a competitive market. With Invoay, salon owners can unlock growth by automating processes, enhancing customer engagement, and driving more revenue. Here’s a comprehensive guide on how to grow your salon business in 2025 with Invoay: 1. Automate Operations to Maximize Efficiency Manual processes slow down growth and lead to errors. Invoay’s Salon POS system automates daily operations, saving time and improving accuracy. Appointment Scheduling: Clients can book services online 24/7. Automated reminders reduce no-shows, ensuring a full schedule. Billing and Checkout: Speed up billing with seamless digital invoices and

[vc_row][vc_column][vc_column_text css=""]The salon industry in India is growing rapidly, with customers expecting excellent services and personalized experiences. To thrive in this competitive market, salon owners need to adopt innovative solutions that simplify operations, enhance customer satisfaction, and boost revenue. Invoay Software is designed to meet these needs, making it the perfect partner for Indian salons.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][eltdf_image_with_text enable_lightbox="yes" title_tag="h2" image="45321" title="1. Simplify Your Salon Operations" text="Managing a salon can be challenging, but Invoay makes it easier with: Appointment Scheduling: Automate bookings with reminders to reduce no-shows. Inventory Management: Ensure essential products are always in stock. Staff Monitoring: Track employee performance and improve productivity." image_size="medium"][eltdf_image_with_text enable_lightbox="yes" title_tag="h2" image="45321" title="1. Simplify Your Salon Operations" text="Managing a salon can be challenging, but Invoay makes it easier with: Appointment Scheduling: Automate bookings with reminders to

The hair and beauty industry has seen a remarkable transformation in recent years, driven largely by technological advancements. As we step into 2023, it's evident that technology will continue to be a driving force in shaping the industry. Salon owners, stylists, and beauty professionals need to stay ahead of the curve to meet the evolving expectations of their clients and streamline operations. In this comprehensive guide, we'll delve into the top salon technology trends poised to reshape the hair and beauty industry in 2023. From enhancing off-premise revenue streams to embracing cutting-edge robotics, these trends are set to redefine how salons operate, connect with customers, and deliver exceptional experiences. 1. Addition Of Off-Premise Revenue Streams: The year 2023 will witness an accelerated adoption of off-premise revenue streams by

Establishing and operating a luxury salon business in India requires adherence to various legal and regulatory requirements. Ensuring compliance is essential for smooth operations, avoiding penalties, and building trust with clients. Here's an in-depth look at the key aspects of legal and regulatory compliance, along with relevant website links for further information: 1. Business Registration: Register your salon as a legal entity. Options include a sole proprietorship, partnership, limited liability partnership (LLP), or private limited company. Website Link: Ministry of Corporate Affairs - www.mca.gov.in 2. Licenses and Permits: Obtain necessary licenses and permits from local authorities and government bodies. This may include trade licenses, health licenses, and fire safety clearances. Website Link: National Portal of India - www.india.gov.in 3. Goods and Services Tax (GST): Register for GST if your salon's annual turnover exceeds

Creating a comprehensive business plan is a crucial step in turning your luxury salon vision into a successful reality. A well-structured business plan outlines your salon's goals, strategies, financial projections, and operational details. Here's how to develop a strong business plan for your luxury salon: 1. Executive Summary: Provide a concise overview of your salon, its mission, vision, and unique selling proposition. Summarize key points from each section of your business plan. 2. Salon Concept and Description: Clearly define your salon's concept, theme, and the overall experience you want to offer. Describe the ambiance, design, and atmosphere you aim to create. 3. Market Analysis: Present your market research findings, including insights into customer preferences, trends, and competition. Highlight the demand for luxury salon services in your chosen location. 4. Target Audience and Customer Persona: Define your

Analyzing your competition is a crucial step in developing a successful luxury salon business in India. Understanding your competitors' strengths, weaknesses, and strategies will help you identify opportunities to differentiate your salon and attract a loyal customer base. Here's how to effectively analyze your competition: 1. Identify Competitors: Compile a list of luxury salons in your local area or the areas you plan to operate in. Include both direct competitors offering similar services and indirect competitors providing related services. 2. Online Research: Visit the websites and social media profiles of each competitor. Analyze their service menu, pricing, promotions, and customer reviews. 3. Visit Their Salons: Secretly visit competitor salons as a mystery shopper to experience their services firsthand. Observe the salon's ambience, cleanliness, customer service, and client interactions. 4. Services and Offerings: Understand the range of

Defining a niche is a critical step in establishing a luxury salon business in India. Your niche not only sets you apart from competitors but also helps you tailor your services to meet the unique needs and preferences of your target audience. Here's how to effectively define your niche: 1. Self-Assessment: Reflect on your expertise, passions, and strengths within the beauty and wellness industry. Consider your specialized skills and areas of interest that can serve as the foundation for your salon's niche. 2. Market Research: Research the local market to identify gaps or underserved segments within the luxury salon industry. Analyze customer preferences, trends, and demand to pinpoint potential niches. 3. Target Audience Analysis: Understand the demographics, psychographics, and preferences of your target audience. Determine which specific group of customers your niche will cater

Market research and analysis are vital steps in understanding the dynamics of the beauty and wellness industry, identifying customer preferences, and tailoring your salon's offerings to meet market demands. Here's a step-by-step guide to help you effectively conduct market research for your salon business: 1. Define Your Research Objectives: Clearly outline your goals for conducting market research. Are you looking to understand customer preferences, evaluate competition, or identify growth opportunities? 2. Identify Sources of Information: Gather data from both primary and secondary sources. Primary sources include surveys, interviews, and focus groups with potential customers. Secondary sources encompass industry reports, online databases, competitor websites, and social media. 3. Understand Your Target Audience: Define your salon's ideal customer persona based on demographics (age, gender, income), psychographics (lifestyle, interests), and behavior. Use this information to tailor your

Invoay Software, a leading salon and spa software services and technology solutions company, showcased the "Power of Touch" at the prestigious Professional Beauty event held in Delhi on 3rd and 4th July 2023. With the rapid advancements in technology, salon and spa businesses must adapt and redefine their relationships with clients throughout the entire buying cycle. As a technology partner and exhibitor, Invoay Software presented its cutting-edge solutions designed to enable digital transformation in the salon and spa industry. The highlight of the event was the Invoay 'Touch POS' solution, an offline-to-online platform that provides a seamless and differentiated client experience. Visitors were impressed by its user-friendly interface and its ability to cater to the needs of standalone salons as well as chain of spas. Additionally, Invoay

Retail businesses in India require efficient and reliable POS management software to streamline their operations and enhance customer experiences. In this blog post, we will discuss the best 10 retail POS management software available in India, highlighting their key features, benefits, and suitability for different types of businesses. Let's dive into the details: 1. Invoay POS: Invoay POS is a comprehensive retail software solution designed specifically for the Indian market. It offers features such as inventory management, sales tracking, customer management, reporting, and more. With its affordability, ease of use, and industry-specific functionalities, Invoay POS stands out as a top choice for retail businesses in India. Key highlights of Invoay POS: Streamlined inventory management to track stock levels and automate reordering. Integrated customer management tools for personalized marketing and

The retail sector has always had a life of its own. One of the most dynamic sectors of the Indian economy, it contributes to 10% of the GDP and is accountable for 8% of the employment at this given point. The projected growth of at least 10% steadily over the next 10 years will place India the third-largest economy by 2025. There is no time like the present to enter the retail industry and become a retail entrepreneur! In a country like India, where everything is based on tradition and culture, there is a certain charm held by something tangible; and there is nothing more tangible than a retail store. Even though the world of e-commerce is on a steady rise, 91% of all sales are still being

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